The following list of websites provides a range of information that may be of assistance to you. There are also links to the various Ombudsman services, which may be able to assist you in the unfortunate event that you experience difficulties with various services.

Please do not hesitate to contact me at any stage should you require assistance, by clicking here.  My office will be more than happy to assist.

Useful Websites

Ombudsman and Complaints Resolution Services

  • Commonwealth Ombudsman – for complaints related to Government Agencies and Departments, including Immigration, Law Enforcement and Taxation matters
  • Postal Industry Ombudsman – for complaints regarding Australia Post and other registered postal operators
  • Telecommunications Industry Ombudsman – issues with mobile, internet and landline phone services
  • Financial Ombudsman Service – investigates disputes with banks and insurance companies
  • Fair Work Ombudsman – Pay disputes and working conditions
  • Credit and Investments Ombudsman – Disputes with non-bank credit providers
  • Private Health Insurance Ombudsman – Complaints about Private Health Insurance Providers
  • Aviation Complaints – A “one-stop-shop” that provides information on how to resolve grievances with aviation matters including aircraft noise and aviation security
  • Australian Health Practitioners Regulation Agency – Disputes related to the conduct of a registered health practitioner